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No-Question-Asked Refund
1-
100% Satisfaction Guaranteed :
Our top priority is your satisfaction. We guarantee that you will be fully satisfied with the designs we create for you. However, if you are not completely happy with the designs before receiving your final files package, you are eligible to apply for a refund.
2- Refund Process:
To initiate a refund, please follow these steps:
a. Contact us via : support@orpixelstudios.com
b. As soon as we receive your refund request, we will respond to it at our earliest, once the required analysis is completed we will initiate the process.
c. After you have received your refund, you will not have any rights to any designs submitted by ORPiXEL STUDIOS, the information will be submitted the Copyright Acquisition of the Government Copyright Agencies to maintain legality.
3- No Questions Asked:
We understand that personal preferences can vary, and we respect your decision. Therefore, we process refund requests with no questions asked, as long as they are made within the specified time frame
4- Exclusions:
Please note that certain circumstances may affect your eligibility for a refund. These exclusions include:
a: If you have already received the final files package.
b: If the designs have been approved or used by you or any third party.
5- Processing Time:
Once your refund request is approved, we will initiate the refund process within 24 hours. The refund will be issued using the same payment method you used for the initial purchase.
6.
Quality assurance policy:
We do our best to meet your requirements and our designers do their best to fulfill your expectations. We believe in providing best designs and each of our designs is well researched and well crafted.
7- C
ontact Us:
If you have any questions or concerns regarding our refund policy,
please email: support@orpixelstudios.com
We value your trust and strive to provide excellent design services. Your feedback and refund requests are essential in helping us improve and enhance our offerings.
